I’ve entered my coupon but the videos are not playing?
Coupon code is numeric digits only, no letters. Double check the code you entered is correct. If you’re still having trouble, e-mail email@example.com
Why hasn’t my printed magazine subscription arrived yet?
Generally it takes 6-8 weeks to receive your first issue. It may take longer if you’ve subscribed to a magazine that is only printed every other month.
We ship subscriptions out every 28 days through a USPS depot based in New York. Subscriptions are mailed bulk rate and take about 2 weeks to deliver.
(Please note: subscriptions going to correctional facilities or institutions, may take longer to receive as most facilities have mailing in-take processes & procedures to abide by.)
When do the newest magazines hit the newsstand?
New issues go on-sale every 4 weeks (28 days).
How do I submit a change of address for printed subscriptions?
Changing your address for printed subscriptions is a 2 step process
1. Complete the following form:
2. Update your address in your account details – Click or tap HERE.
I’m receiving advertisements and magazines that I did not order.
Please send an e-mail to firstname.lastname@example.org and we will investigate.
I want to cancel my mail subscription.
For printed magazine subscriptions, please contact us by e-mail at email@example.com or by writing to:
10170 W. Tropicana Ave. Ste 156 Box 168
Las Vegas, NV 89147
Please be sure to write legibly and include name, address and the magazine title you’d like to cancel. Any issues remaining on your subscription, that have not been mailed, will be refunded by check.
I want to cancel my online membership?
I want to delete my account?
1. Complete the following form:
2.) You will receive a confirmation email once the account has been deleted.
Where can I see the videos and magazines I've ordered?
Go to “My Account” and then “Orders”. Here you can view details of each order. Copy and paste the link from the order details, into a new web browser and the videos will load for viewing. The video page will also give you the link to view the digital magazine.
I've paid for a membership, where can I get access to all magazines & videos?
When you’re looking at the home page of the website, you’ll see a magazine rack of all our titles.
Select a magazine title to view more, and you should see a purple bar at the top of that page that says “click here to view digital magazine and XXX videos”.
Behind this button is all the indicidual issues for that magazine title.
Each issue contains the digital magazine and the videos for the models in that issue.
For example, here is the link to the Club magazine issues and videos: https://freemegamovies.com/publications/club/club-publications/
The same process will work for any magazine titles on the magazine rack.
(Please note, as of January 2020, we are working on developing a more user-friendly environment for paid members. Coming soon!)
I can't access my account or orders.
Reset your password at https://freemegamovies.com/my-account/lost-password/
Enter your username or e-mail address used during checkout and an e-mail will be sent to the e-mail associated with your account to create a new password via email.
To ensure you receive our e-mails, please add firstname.lastname@example.org to your trusted e-mail contact list. Please also check your spam/ junk inbox as it’s possible our e-mail correspondence have been sent to those e-mail inboxes.